Frequently Asked Questions

Everything you need to know about forex for Indian travelers.

How does PaperPlane help travelers save money and manage currency exchange costs while traveling internationally?

PaperPlane helps travelers save money by comparing real-time currency exchange rates from RBI-authorized dealers and showing the best options for cash, cards, or USD routes. This helps users avoid expensive airport exchanges and hidden markups, ensuring they get the most value when converting money for international travel.

Does PaperPlane have RBI-authorized dealer?

PaperPlane is a comparison and discovery platform. We only list and compare rates from RBI-authorized Category II dealers and banks to ensure your transactions are legal and secure.

What documents are required to buy foreign currency in India?

To buy foreign currency or a forex card in India, you need to provide:

  • A valid Passport
  • A copy of your Visa (for the destination country)
  • A confirmed Flight Ticket
  • Your PAN Card (mandatory for all forex transactions)

Can I use my Indian debit card for international transactions?

Yes, but it is expensive. Most Indian debit and credit cards charge a 'Foreign Transaction Markup Fee' of 3.5% plus 18% GST on every swipe or withdrawal. A dedicated Forex Card usually has zero markup fees, making it 4-5% cheaper for international travel.

Are there any hidden charges or taxes added later?

The rates shown typically include the vendor's margin. However, the government-mandated GST on currency exchange and any applicable TCS (Tax Collected at Source) are calculated based on your total transaction value at the final step.

Does PaperPlane charge a service fee for using the platform?

No, PaperPlane is currently free for travelers. We help you find the best deal, and you pay the vendor directly for your forex.

Why is the rate on PaperPlane different from the rate on Google?

Google shows the "Interbank" or mid-market rate, which is not available to individual retail travelers. Our rates are the actual "Sell Rates" provided by dealers, which include a small operational margin.

Can I get the currency delivered to my home today?

Most of our partners in major cities like Bangalore, Mumbai, and Delhi offer same-day delivery if the order is placed and documents are verified before 1:00 PM.

Can I pay with a Credit Card for my forex?

No. Per RBI guidelines, foreign exchange must be purchased using funds from your own bank account via UPI, Net Banking, or Debit Card. Credit cards are not permitted for buying currency.

Is it cheaper to buy forex at the airport or online?

It is significantly cheaper to buy forex online or from city-based money changers. Airport counters often charge a markup of 10-15% over the interbank rate, whereas online platforms like PaperPlane offer rates closer to the real market price with minimal fees.

What is a markup fee on credit or debit card transactions in foreign currency?

A markup fee is the extra charge banks apply when you use a credit or debit card for transactions in a foreign currency. The bank converts the amount using the international exchange rate and adds a foreign exchange markup (usually 1–3.5%) on top of it. This fee is charged to cover currency conversion and processing costs.